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BMC TrueSight Operations Management review
VINICIUS CAIXETA
VINICIUS CAIXETA
IT Operations Monitoring Specialist at a tech services company with 51-200 employees
Robust, and responsive technical support, but setup could be simplified
Technical support used to be better a few years ago. The level was slightly lower than expected. For the time being, it's not great, but occasionally they are good, but that is dependent on the consultant who answers the phone. They usually respond quickly, but it's not the solution we require, and it's not always effective, but it can be....

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