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Clarity SM review
Senior Application Support Engineer at a hospitality company with 1,001-5,000 employees
When you want to find other tickets that relate to the incident you're working on,...
The most valuable feature is the usability of the search when you want to find other tickets that relate to the incident you're working on. We have all of our different ticket types in one area. There are incidents, requests, and change requests all tied into one application, so you don't need to go to different tools. It makes it easier to...
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