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Tier 3 Technical Support Engineer with 1,001-5,000 employees
We can respond to network events and our surveillance department can get people...
A lot of things are internal development, like we'll have a network alert and we've got it configured so that it can open a trouble ticket and service management system. You know, a lot of features like that are the ones that we can develop internally without necessarily having it added to the software release, but it would be nice to have...
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