free case study: an unbiased review of Symantec Siteminder
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Symantec Siteminder review
Middleware specialist at a insurance company with 10,001+ employees
Its single sign-on feature allows us to log in to a variety of different...
Customer Service: It's reasonable, the support does respond within a reasonable time frame, but it can be very difficult to troubleshoot any issue. Technical Support: It's reasonable. The support is not the quickest to respond and does not have a mature process in terms of what logs must be gathered, and what to gather before raising a case.
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