free case study: an unbiased review of Symantec Siteminder

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Symantec Siteminder review

it_user349326
Senior Staff IT Engineer, Identity and Access Management at a comms service provider with 10,001+ employees
It ​restricts cookie replacement and provides enhanced ones, so the applications...
Not great. The first level of support is not up to the mark or able to understand the actual problem. It takes us time to explain the problem. Any time we open up a case we have to repeat the explanation of the problem 15 to 20 times until we get a response that is in line with what we are expecting. The handoff isn’t good. Communication...

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