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Calabrio ONE review
it_user628497
Adjunct Instructor, General Education at a university with 51-200 employees
The speed up, slow down feature is valuable. Advanced searches help find specific...
I was told they are looking into adding chat evaluations as a feature in Calabrio. Right now, I can create an evaluation to grade chat interactions, but I have to view the actual interaction in a different system. It will be nice to hopefully have everything in one system in the near future.

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