free case study: an unbiased review of Calabrio ONE
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Calabrio ONE review
Telecommunications Engineer at a university with 1,001-5,000 employees
Their support engineers are very knowledgeable and issues are resolved very quickly
Customer Service: The customer service is always very good. The only point of improvement that I have shared with Calabrio management is we would appreciate their contact center being staffed 24/7 for after hours support. Right now, calls placed outside of normal hours go to an answer service for callback. Technical Support: It is very...
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