free case study: Ikechukwu Okonkwo's unbiased review of Check Point Web Gateway

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Check Point Web Gateway review
Ikechukwu Okonkwo
Ikechukwu Okonkwo
Head, Network Security at a financial services firm with 1,001-5,000 employees
It provides top-notch security but is not very user-friendly
We have not had the best experience with customer service and support, mainly because of the support tier structure. In our experience, our issues are not frequently solved until they are escalated to senior-level engineers, which leads to wasted time as we are often unable to access the experienced engineers until a case has escalated.

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