free case study: an unbiased review of Cisco Ethernet Switches
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Cisco Ethernet Switches review
IT Manager at a energy/utilities company with 10,001+ employees
A stable solution that can be used to provide end-user connectivity in an...
The solution's first-line technical support is terrible. The second-line support is always adequate. I always tend to skip the first-line support because most of these people just run by a script book, and they start to panic when they don't see a solution in the script. So, I tend to always ask for second-level agents.
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