Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with Clarity SM:
Where should we email your case study?
Clarity SM review
CTO at a healthcare company with 51-200 employees
CA's Service Catalog is an outdated product
Pretty much all of its areas: It has a very outdated UX - circa Windows XP It has a lot of errors in its documentation. It has a lot of undocumented quirks and limitations. It has a lot of bugs. Its UX does not support HTML 5 style controls resulting in the need to build very bizarre workarounds. Its API architecture is not orthogonal.
Since 2012, we've had 824,067 professionals use our research.