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Clarity SM review
Solution Architect at a tech services company with 51-200 employees
It allows us to define not only SLAs, but actions and notifications in time during...
There are some improvement that can be done. First of all, the interface is pretty old (although it looks ok). There some improvements needed in the support and security offered for mail servers. Also, the system should allow to add new action macros at the interface level, and not through workaround, and some more easy way manage the...
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