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Clarity SM review
System Administrator III at a healthcare company with 1,001-5,000 employees
The ticket incidents and requests management are the most valuable features for...
The ticket incidents and requests management are the most valuable features for us. That's really the primary purpose -- tracking our issues and fulfilling our customer requests. Those are the two main pieces that we use. It mainly helps to track hardware issues and issues with any of our applications for the whole system. Any of our...
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