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Director, Development Teams at a financial services firm with 10,001+ employees
We use it to fulfill requests from customers whether they are incidents or new...
It's technical aspects. In fact, there was some technical issues in the way the product was built that in the long run could get us into trouble. We didn't actually have any problems but the new releases have redesigned the way things are and so I think it's much better now. Most of these products are bits and pieces and when you bring them...
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