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Clarity SM review
Business Architect at a healthcare company with 10,001+ employees
It integrates well with other solutions on the CA platform as they're all designed...
The biggest strength of Service Catalog is that it's integrated with other solutions on the CA platform. They're all designed to work together. It is, however, pretty generic. It's very similar to other service desk modules I've seen and used in the past such as ServiceNow, Remedy, and others like those.
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