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CA Administrator at a hospitality company with 1,001-5,000 employees
The integration with our monitoring products and other solutions is key for us.
I would probably rate it a nine and mainly just because the fact that I would like to see more modules included in service desk. Again I keep going back to integration. Really look at everything you use and how you can integrate those together, really evaluating that and how easy it is because everybody will tell you they can integrate and...
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