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IT Analyst at a tech services company with 10,001+ employees
The Visualizer automatically affects the map based on relationships. Personal...
We implemented this for a customer. The major improvement in functions is their ability to track, report incidents, problem, changes and configuration management. There is no documentation available from CA for SPEL code; I hope they make this available, so that we can customize it more CA Service Desk Manager used a SPEL code to perform...
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