free case study: an unbiased review of Clarity SM

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with Clarity SM:

Where should we email your case study?






Clarity SM review

it_user468141
Senior System Engineer at a transportation company with 10,001+ employees
The SLA escalation feature is accurate and helps manage the services delivered.
There are later versions available that we are not using yet. Many desired improvements have already been included in those versions. Nonetheless, here are a couple of ways they could improve the product: - Better reporting: Data specifying which ticket spent how much time in which status should be easily available/stored somewhere. -...

Since 2012, we've had 816,406 professionals use our research.

As seen in