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Clarity SM review
Sr. Software Developer at a tech services company with 1,001-5,000 employees
Integrates change management, incident management, problem management, and CMDB.
From the implementation side, it's a tool that you can customize a lot. This customization sometimes, on upgrades and so on, it gives you a really hard time, so I would suggest trying to build a solution that you can operate with the customizations that the product allows you to do. I would like to see a new UI, and stuff that will keep...
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