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Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
It's adaptable; you can codify and change almost everything. The tool is regularly...
The most important part is the user experience. CA Service Desk Manager provides a great and helpful experience. It's a tool with constant updates and always thinking about and looking out for the user. It's a powerful tool that is able to do everything. Anything you need, CA SDM can help. CA Technologies have been improving the customer...
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