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Clarity SM review
Sr. System Engineer at a pharma/biotech company with 501-1,000 employees
The request, change, and asset management features are valuable to us.
When we started, we did not have a proper service catalog or services, and there were many complaints from end users regarding our services. CA Service Desk Manager has helped us publish our service and provide better service to our users. That’s why our satisfaction rate has increased over the years.
Since 2012, we've had 816,660 professionals use our research.
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