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Development Manager at a financial services firm with 5,001-10,000 employees
With major incident tracking, we are able to differentiate between a normal and a...
The old employee interface available in CA had certain features and functions that were not brought over to Unified Self Service. One of the features that we use extensively in our environment is the properties or also known as additional information. This gives us the ability to ask the end user certain questions upfront to assist the back...
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