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Vice President of Infrastructure Management at a transportation company with 10,001+ employees
The workflow engine, knowledge base, SLA calculation and customisation are areas...
* Reporting side * Workflow engine * Knowledge base * SLA calculation and customisation The SDM administration and customisation need deep information about architecture and vendor support continuously. Therefore, the quality of support service is very key. For PAM and BO, it is very hard to create and manage reports, dashboards, or...
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