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Office Manager at a financial services firm with 1,001-5,000 employees
It improves our service delivery process, we're more efficient, but it needs a...
For me the most important criteria when selecting a vendor is quality, because if the quality's not there then it's my time; quality of the vendor's service that they provide. If they're going to upgrade, I expect them to do the testing. Cost is a concern, but I'm already paying out the nose. I heard an industry analyst say this once, and...
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