free case study: Fernando Bruno Videla's unbiased review of Clarity SM

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Clarity SM review
Fernando Bruno Videla
Fernando Bruno Videla
Security Architect at Netnix
Brings all our cases together in one place; we use them as a knowledge base
Tech support is "so-so." Sometimes it takes too long for support people to understand what is happening. They always ask the same things, and start over with installations and with configurations and all that kind of stuff. And then, after all that, they start to ask what is happening. It takes way too long to start solving the problem.

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