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Code42 Incydr review

it_user559902
ABS Support Analyst at a tech vendor with 1,001-5,000 employees
Since I started working with CrashPlan we have less tickets open.
I am not sure, since we use an old version of the application (planning on doing the upgrade next year) and it has flaws but I don't know if they have been fixed on the newer versions. I saw the new version and just by seeing it I think it provides more information on the status of the server with out going thru all the steps on the old...

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