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ConnectWise ScreenConnect review
Senior Technical Support Specialist at a tech services company with 1,001-5,000 employees
Has the ability to transfer support to another admin/technician on the fly. If the...
The tool seems fairly reliant of bandwidth. If the connection is not strong, it can lag behind quite a bit. It can also be time consuming to walk everyone through the plugin that installs for it. However, the main issue I have seen with it is that, if they are having issues with their web browsers or network, there is really no way to...
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