free case study: Robert Shofkom's unbiased review of ConnectWise ScreenConnect
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ConnectWise ScreenConnect review
Robert Shofkom
Senior IT and Telecommunications Consultant Extraordinaire~ at a tech services company
Easy to use remote access but it lacks the ability to control Windows updates and...
The complaints I have are more regarding my side - not on the users' side - regarding setting up. For my company, just installing the software and using it is very easy. But if I need to give one of my customers access to their machines, the process that you have to go through is some 15 to 20 steps. You have to create a group, and then you...
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