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ConnectWise PSA review
Chris Walters
VoIP Network Engineer at Infinet Solutions
Has mass move and mass edit functions, and a refinable search function
There are some edit and mass edit functions that don't exist. You can mass delete tickets or mass move tickets from one board to another, but you can't mass change a company. So, if you've got 40 tickets that come in, that get generated, that don't get properly tagged with the company, you can't just check them all and reassign them to...
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