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IT Manager at a consumer goods company with 201-500 employees
It helps us keep track of our help desk tickets but it is not very user-friendly
My rating for this solution is five out of ten. It's not bad, but it's not good either. There's a lot of room for improvement and I think it can be more user-friendly. In the next version I would like to see something with integrated mobile device management so that I can keep track of software and devices, having it all in one software for...
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