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DX Unified Infrastructure Management review
it_user41610
Manager Network Operations Center at a leisure / travel company with 1,001-5,000 employees
Proactive monitoring of infrastructure, servers, devices, and applications.
Once you get to the right person, you get your problem fixed pretty quickly. Now that we have had CA UIM for a little over 4 years, we have worked through those issues so we know exactly who to go to, who to contact to work on our cases, so it's not that big of deal anymore.

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