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DX Performance Management review
ITSM consultant at a tech services company with 10,001+ employees
Very functional but not suitable for small or medium size customers
It is a very good tool but I don't think it is suitable for the European market right now. Huge customers might benefit from using it as most of their customers are directly managed by the vendor and not by partners or freelancers. An improvement would be to reduce the footprint of the installation of the solution. I believe there is room...
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