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DX Spectrum review
Lead Network Performance Engineer - Engineering Performance Services at a retailer with 10,001+ employees
We have removed all the duplicate tickets from our ticketing system. The...
We have removed all the duplicate tickets from our ticketing system. For example, if we have a store that is down, we get 20 tickets. Through CA Spectrum we are down to 1. So in the long term what we've done is less tickets, less people, more savings, etc. With the latest release, the greatest benefit is the Checkpoint feature as we can now...
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