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Enterprise Systems Management (ESM) Engineer at a tech company with 10,001+ employees
In most cases, monitoring uses device models that match the actual device.
CA works continuously to upgrade this product, adding new abilities and fixing bugs. They do a very creditable job. The areas I am aware of that could use improvement are fairly minor; for example, the ability to sort lists in the Discovery Console. Things like that. CA provides a good customer feedback mechanism they have dubbed “the idea...
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