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ExtremeCloud IQ review

it_user638367
Level 3 Support Technician at a real estate/law firm with 1,001-5,000 employees
I like the ability to connect unconfigured Branch Routers to the internet and they...
Customer Service: 3 out of 5, depending on the technician you get some want to troubleshoot over email other will actually call or ask you to call them. Technical Support: 3 out of 5, majority of the issues we report they want us to factory reset which was already done and o the basic troubleshooting which I have already done.

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