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Five9 review
Pedro Pulido
Pedro Pulido
Workforce Manager at Aprende Institute
Seamless integration with our CRM gives our agents all the information in one place
In my role, the admin tools are most valuable, such as using the UI to configure all the campaigns and all the settings that we use. Also, the monitoring panels it has are very good. Our supervisors and sales managers build dashboards in the solution so that we can understand how our operation is performing throughout the day. That is very...

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