Where should we email your case study?
Five9 review
Works
Creating scripts effortlessly aids in reducing handling times and boosting...
The most valuable feature is the simplicity of making scripts within the contact center solution itself. Using the IVA (Intelligent Virtual Agent) has also helped with productivity and efficient routing through the system. It pre-fills variables from a form and routes to the correct agent, reducing handling times and increasing single-call...
Since 2012, we've had 849,190 professionals use our research.
As seen in