free case study: an unbiased review of Fortinet FortiWLM
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Fortinet FortiWLM review
Sr. Director, IT at a healthcare company with 1,001-5,000 employees
Helps lower response time and improve application performance
Their tech support is average. Their response time is average. Their first-level support is okay, but it's not terrific. The few times we've had to open tickets, we've had to escalate to get to an engineer who could help. Usually, when we call, there is something really wrong and the front-liners are not geared toward high-end support.
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