free case study: Alexey Timchenko's unbiased review of Freshdesk

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Freshdesk review
Alexey Timchenko
Alexey Timchenko
Senior Vice President Information Technology at TASC Towers
User-friendly, free to use, and very stable
While it's good for a small number of tickets, definitely in the future, we will require something more powerful. I would prefer to have a lot more functionality. There's a bit of a trade-off between the price and the functionality. When we do choose the new solution, we will have costs go up.

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