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Freshdesk review
Operations Manager at a retailer with 51-200 employees
Freshdesk can be accessed from anywhere where an internet connection is available
We were able to create numerous different help desks with graphic layouts matching our customers websites. Freshdesk allows us to act on behalf of different companies without their customers knowing about it, thanks to groups and agent features. We can also allow for an agent from a company for whom we fulfill orders to access tickets from...
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