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Freshdesk review
Flor Ragunton
Flor Ragunton
Head of HR and Training at ProSpark
A very helpful tool for generating reports and managing customer inquiries
I would say that Freshdesk is a little blunt. I would like to see a little bit more color in the solution. Other than that, I had no other issues with it. Our company didn't need anything highly technical, and Freshdesk was a helpful tool that did whatever we needed at the time. Even though we are located in the Philippines, we were able to...

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