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Freshdesk review
Calvince Okello
Calvince Okello
Customer Success Lead at Power Financial Wellness, Inc
Facilitates real-time chats with clients and provides integration with other...
We performed customer interactions, including chats and ticketing with Freshdesk. I would also do a few outbound calls. I would passively recommend Freshdesk to others because I have not used Freshdesk that much. The solution's multichannel support feature is good and time-bound. The response resolution time is also good because of the...

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