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Freshservice review
Director de Servicios Profesionales at a tech services company with 11-50 employees
Priced well, many features, and stable
What I have seen in Freshservice is there's no room for customization. Which works as an advantage in some cases and it works as a disadvantage in others. If you are someone that starts managing your IT services, it is a great solution, because there's no way to go out away from the direction of the system. You have to follow the process as...
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