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Freshservice review
Curtis Braun
Curtis Braun
Principal Consultant at Advc8 Consulting
Great rules-based automation with a helpful FreshChat widget and useful...
Their analytics need improvement. Some of their integration could be better as well. Maybe this might be new in some of their newer versions. However, the chat should be an inherent part and shouldn't be a separate module. The way they run their service portal, it would be nice if you didn't require users to log in. If they could go to a...

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