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Freshservice review
Director Of Technology Services at a comms service provider with 11-50 employees
Intuitive with a nice user interface and good integration with SolarWinds
I'm a customer and end-user. This is a SaaS product. We chose the solution as it was designed to be an all-in-one solution to deal with service management. I'd recommend the solution. It is a good tool, and it is growing fast. However, you need to be careful of your overall requirements. Those requirements need to be well thought-out and...
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