free case study: RohitYadav's unbiased review of Genesys Cloud CX
Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.
Download this FREE Contact Center Platforms case study, based on RohitYadav's UNBIASED USER EXPERIENCE with Genesys Cloud CX:
Where should we email your case study?
Genesys Cloud CX review
RohitYadav
Global Lead CTI Engineer at a tech services company with 11-50 employees
Valuable predictive engagement and gamification features with good inbound...
The solution has many good features and a great user interface with lots of options. I think Genesys is number one in CCaaS when compared to NICE inContact and Amazon Connect, which are in the same market. There are great features for developers and for contact center managers. The predictive engagement and gamification are valuable...
Since 2012, we've had 816,406 professionals use our research.
As seen in