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Google Workspace review
Director of IT at a tech services company with 51-200 employees
Widespread familiarity - most employees are familiar with...
Integration with traditional e-mail clients (outlook) is not there. Huge learning curve and wasted time trying to make calendar sync seamless for end users. Google chat is nice for a quick IM, but not nearly as robust as a Lync or Skype (and thus many people use personal Skype accounts for business conversations, calls and screen shares).
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