free case study: an unbiased review of HCL Connections
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HCL Connections review
Rational Rollout at a comms service provider with 10,001+ employees
The Files feature gives us the ability to store, share and collaborate on documents.
Helpdesk functionality is now using Forums, so people can ask and answer questions and address issues whenever they wish. Questions can be flagged as such and the correct answer identified. The Files feature has really changed the way we do business. Instead of attaching documents to email, we send links and collaborate in the tool. This...
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