free case study: an unbiased review of Ivanti Neurons for ITSM

Would you like to learn about products from people using them now? Simplify your research with trusted advice from people like you.

Download this FREE Help Desk Software case study, based on an UNBIASED USER EXPERIENCE with Ivanti Neurons for ITSM:

Where should we email your case study?






Verify your phone number
Didn't receive your code? Resend
Ivanti Neurons for ITSM review
it_user158724
Technology Manager at a educational organization with 1,001-5,000 employees
We customized the workflows for our needs.
We were able to build in a Notes and Questions field on the Call Logging screen. When the Service Desk Rep would select the Call Type it would show the required things to do to resolve the issue. It would also show where to route the ticket if they could not resolve the issue.

Since 2012, we've had 816,406 professionals use our research.

As seen in