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HPE MSA review
Manager, Information Technology Team at a manufacturing company with 501-1,000 employees
I like the solution's features and stability, but I'm frustrated with the customer...
I rate HPE support four out of 10. I'm not happy with them. We purchased mission-critical support, and we're supposed to get a response in four hours. Instead, I'm waiting days for them to replace the drive. They asked me to send back the failed one, and I don't know the address. After I sent it back, they told me they haven't received it....
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