free case study: an unbiased review of HPE NonStop
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HPE NonStop review
Global Infrastructure Designer at a retailer with 10,001+ employees
The most valuable features for us are the security, availability, and hardware...
The level of technical support depends on how helpful the first level is. Sometimes they understand our problems pretty well and escalate immediately when necessary. Other times they really don't know how critical something is so they ask a lot of questions and we have to send in log files, taking much more time than I think is necessary.
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